Terms of service.

Who we are

Belmaix is Belmaix Holdings LLC, based in Denver, Colorado ("Belmaix", "we", "us"). "You" means the person or business that buys an audit, a 3D modeling package or a build plan, and the person who books or orders it.

The audit: what you get

• An online intake about your team, your numbers and your main workflow.
• A written report on where your workflow loses time, money and quality, with prioritized recommendations. Our software drafts it from your intake. A Lean Six Sigma Black Belt reviews it, corrects it and signs it before you see it.
• A live call to go through your top priorities. We'll email you to book it once your report is ready.

We email the report to the address you give in the intake, within 5 business days of receiving your completed intake. If we need to check any of your answers with you, the 5 days start once we have what we need. If we're going to be late, we'll tell you.

Price and payment

The audit costs $495 (US dollars), paid once and in advance through Stripe. Any sales tax is shown at checkout before you pay. Stripe processes the payment; we never see your full card details.

Follow-up improvement work is optional and quoted separately. Buying an audit doesn't commit you to anything else.

Your part

• Answer the intake as accurately as you can. Best guesses are fine, but the report can only be as good as your answers.
• Only share information you're allowed to share. Don't include passwords, payment card numbers, health information, or personal details about customers or staff that the audit doesn't need.
• Tell us if something important changes before we deliver your report.

How we handle your information

• We use your intake only to prepare your audit and to talk to you about it. We never sell it, never share it for marketing and never use it to train AI models.
• Your name and email are stored separately from your answers. Only your business answers go through our drafting software.
• That software sends your business answers to an AI model provider, Anthropic, through its commercial API, under terms that don't allow Anthropic to train its models on them.
• The other companies that handle your information for us are Stripe (payment), Cloudflare (this website and the database that stores your intake) and Tuta (our email).
• You can ask us to delete your intake and report at any time by emailing info@belmaix.com. Payment records stay with Stripe, as the law requires.
• belmaix.com sets no cookies and runs no analytics. The payment form on the booking page comes from Stripe, which may use its own cookies to prevent fraud.

Our privacy policy has the details.

What the report is, and isn't

• The report gives our professional opinion based on what you tell us. It isn't a guarantee of savings or results, and it isn't legal, tax, accounting, financial, safety or regulatory advice.
• You decide what to change in your business, and how.
• If you find something in the report that's wrong because we misread your answers, tell us and we'll correct it at no charge.
• The report is yours to use in your business and to share with your staff and advisers. Our methods, templates and know-how stay ours.

The 3D modeling service

• Quote and payment. You request a quote on this site. We email a fixed price, what's included and a Stripe payment link, and you pay in full, in advance. Any sales tax is shown before you pay. The package and price in that email are what you're buying.
• What you get. The deliverables listed for your package on the 3D modeling page when we sent your quote, plus anything else the quote lists.
• Delivery. Delivery times are in business days. They start once we have everything we asked you for (measurements, photos and anything else your quote lists) and have confirmed a delivery date by email.
• Changes. Each package includes the rounds of changes it lists. A round is one list of changes from you and one revised set from us. Anything wrong because we misread your information is fixed at no charge and doesn't use a round. A change of scope, such as a bigger structure or more destinations, may be quoted separately.
• Your measurements. We use the dimensions you give us as given. Anything we have to assume or scale is marked to be checked on site; check those before you order materials or dig.
• What our documents are, and aren't. Design, quantity and pricing documents to help you decide, get prices and build. They aren't stamped engineering or architectural drawings, permits or permit applications. Gas, electrical and other regulated work must be done by licensed contractors, who stay responsible for their own design decisions, sizing, permits and inspections, and wire and breaker sizing is always left to the electrician. We don't build or install anything. Cost estimates use supplier prices on the date shown and are valid for 30 days.
• Using the documents. They're yours to use for the project they were made for, including giving them to your builder, contractors, plan reviewer and suppliers. The models, scripts and methods we use to make them stay ours.
• Your files. Photos, plans and details you send are used only for your project and never sold or shared for marketing. Requests from the form are stored with Cloudflare; files you email are kept in our own records. If we use AI tools on your files, it's under terms that don't allow training on them. You can ask us to delete them at any time.
• Our portfolio. We show images of your project to others only if you ticked the portfolio box on the request form, and then without your name or address.

Build plans

• What you get. The files listed on the plan's page when you paid, for the edition on sale then. For the porch swing that's the plan set as a PDF, its drawing sheets at 11×17, the shopping and cut lists as spreadsheets, and the 3D model.
• Price and payment. The price shown on the plan's page, in US dollars, paid in full through Stripe. Any sales tax is shown before you pay.
• Delivery. We build your copy with the name you give at checkout and your order number on every page, and email it to the address you paid with within 1 business day of your payment. If we're going to be late, we'll tell you.
• Licence. Each plan is licensed for one build, by you, for personal use. You may print it as often as you need and share it with the people helping you build that one project. You may not resell, share, post or publish it, or use it to build anything for sale; commercial builds need a builder licence, so email us. The plans and models stay ours.
• Corrections. If we find a mistake in an edition, or you tell us about one, we correct it and email the corrected plan to everyone who bought that edition, at no charge.
• What the plans are, and aren't. Drawings, lists and instructions to help you build. They aren't stamped engineering or architectural drawings, and nobody has checked them for your site, your local codes or what you build on or hang from. You build and use the project at your own risk: check your materials, hardware and supports before use. Hardware ratings are their makers' published figures, not our tests. Cost estimates use supplier prices on the date shown in the plan, and build times are our estimates.

Our responsibility

As far as the law allows, our total responsibility for anything to do with an audit, a 3D modeling package or a build plan is limited to the amount you paid for it, and we aren't responsible for indirect or consequential losses such as lost profits, lost revenue or lost data. Nothing in these terms limits anything the law doesn't allow us to limit.

Refunds

Audit: full refund any time before you submit your intake. 3D modeling: full refund any time before we start modeling. Build plans: full refund any time before we email your files. Our refund policy covers the rest.

Changes and governing law

We may update these terms. The version in force when you paid applies to your purchase. These terms are governed by the laws of the State of Colorado.

Contact

Email info@belmaix.com. If you have an intake or quote reference, or a plan order number, include it.