Privacy policy.

Who we are

Belmaix is Belmaix Holdings LLC, based in Denver, Colorado ("Belmaix", "we", "us"). We're responsible for the information this policy describes.

What we collect

• Audit intake. Your name and email, your business's name, your answers about your team, your numbers and your workflow, and the Stripe reference that links your intake to your payment.
• 3D modeling quote request. Your name and email, your role, the package you're interested in, your project's type, description and location, your timeline, any link to photos you share, and whether we may use images of your project in our portfolio.
• Build plan orders. The name you ask us to print on your plan, your email, your order number, and the plan and edition you bought, from Stripe's checkout.
• Files and messages you send us. Photos, plans, measurements and emails.
• Payment. Stripe collects your card and billing details on its own payment form. We see the payment's details, such as the amount, the date and the name and email you gave Stripe, but never your full card details.
• Launch list. If you signed up to hear when we opened, we hold your email address and the date you signed up.
• Technical information. Cloudflare, which serves this website, receives the information every website receives, such as your IP address and browser type, to deliver pages and protect the site against attacks. We don't use it to identify or follow you.

What we don't do

• belmaix.com sets no cookies and runs no analytics, advertising or tracking code. Our fonts and images are served from belmaix.com, not from other companies.
• The one exception is the payment form on the booking page, which comes from Stripe and loads only on that page. Stripe may use its own cookies there to prevent fraud.
• We never sell your information, never share it for marketing and never use it to train AI models.

How we use it

• To prepare the audit or 3D model you've paid for, and to talk to you about it.
• To build the plan you bought with your name and order number on it, email it to you, and send you corrections to that edition.
• To send you a quote and payment link when you request one, and to answer your questions.
• To process payments and refunds.
• To tell people on the launch list that we've opened.
• To keep the business and tax records the law requires.

Who handles it for us

• Cloudflare hosts this website and the database that stores intakes and quote requests.
• Stripe processes payments and refunds.
• Tuta hosts our email.
• Anthropic provides the AI model our software uses to draft audit reports. Only your business answers are sent, never your name or email, through Anthropic's commercial API, under terms that don't allow Anthropic to train its models on them. If we use AI tools on your 3D modeling files, it's under the same kind of terms.

We share your information with no one else, unless the law requires us to.

How we keep it safe

• Your name and email are stored separately from your audit answers, and only the answers go through our drafting software.
• belmaix.com is served only over HTTPS, and its pages load code only from belmaix.com, plus Stripe's payment form on the booking page.

Our portfolio

We show images of your 3D modeling project to others only if you ticked the portfolio box on the request form, and then without your name or address.

How long we keep it

We keep your intake, quote request, plan order, files and emails while we're working with you, and afterwards so we can answer questions about the work and send plan corrections, until you ask us to delete them. Payment records stay with Stripe, and we keep the business records tax law requires.

Your choices

Email info@belmaix.com to see the information we hold about you, correct it or delete it, or to leave the launch list. Write from the address you used with us, or tell us that address, so we can find your records. We'll confirm by email when it's done.

Children

Our services are for businesses and adults. We don't knowingly collect information from children under 13.

Changes to this policy

If we change this policy, we'll update this page and the date at the top.

Contact

Email info@belmaix.com. Belmaix Holdings LLC, Denver, Colorado.