FAQ
Questions and answers.
What people ask before booking a $495 operational audit. Can't find yours? Email info@belmaix.com.
The audit
What is an operational audit?
A review of how work actually moves through your business: the steps your team takes to win a job, deliver it and get paid, how long each one takes, and where time, money and quality are lost. Ours ends in a written report with prioritized recommendations. See what the audit covers.
Who reviews my report?
Our software drafts each report from your intake. A Lean Six Sigma Black Belt checks it, corrects it and signs it before you see it.
What do I need to give you?
An online intake about your team, your numbers and your main workflow: the steps it goes through, where it slows down or breaks, what gets redone, the tools you use and how you get paid. It takes about 30 minutes, and rough numbers and best guesses are fine.
How long until I get my report?
We email it within 5 business days of receiving your completed intake. If we need to check any of your answers with you, the 5 days start once we have what we need. If we're going to be late, we'll tell you.
What happens on the call?
Once your report is ready, we email you to book a live call to go through your top priorities.
Is the audit done in person?
No. Everything happens online: you fill in the intake on this site, we email you the report, and we go through it with you on a live call.
What kinds of businesses is it for?
Small and medium businesses: project-based, retainer and hourly service businesses, retail and e-commerce, manufacturing, and subscription or software businesses. If we review your intake and decide the audit isn't a good fit, we'll tell you and refund you in full.
Do you guarantee results?
No. The report gives our professional opinion based on what you tell us. It isn't a guarantee of savings or results, and it isn't legal, tax, accounting, financial, safety or regulatory advice. You decide what to change in your business, and how.
What if the report gets something wrong?
If something in your report is wrong because we misread your answers, tell us and we'll correct it at no charge.
Price and refunds
How much does the audit cost?
$495 (US dollars), paid once and in advance through Stripe. Any sales tax is shown at checkout before you pay. Stripe processes the payment; we never see your full card details.
Does buying an audit commit me to anything else?
No. Follow-up improvement work is optional and quoted separately.
Can I get a refund?
Yes, a full refund any time before you submit your intake. After that we've started work, so we refund in full only if we decide the audit isn't a good fit for your business, or if we haven't emailed your report within 15 business days of receiving your completed intake. Refunds go back through Stripe and usually show up within 5 to 10 business days. Read the refund policy.
I've already paid. How do I start?
Go to the intake form and fill it in. Use the email address you paid with, so we can match your intake to your payment.
Your data
What do you do with my information?
We use your intake only to prepare your audit and to talk to you about it. We never sell it, never share it for marketing and never use it to train AI models.
Do you use AI?
Yes, to draft the report. Our software sends your business answers, without your name or email, to an AI model provider, Anthropic, through its commercial API, under terms that don't allow Anthropic to train its models on them. A Black Belt reviews, corrects and signs every report.
Does this site track me?
No. belmaix.com sets no cookies and runs no analytics. The payment form on the booking page comes from Stripe, which may use its own cookies to prevent fraud.
Can I have my data deleted?
Yes. Email info@belmaix.com and we'll delete your intake and report. Payment records stay with Stripe, as the law requires.
Other services
Do you do anything besides audits?
Yes. Our 3D modeling service models any project you want to build, from a pergola or shed to furniture and built-ins, renders it, and lists every part it takes with sizes, quantities and prices. Packages start at $395, quoted before you pay.
Ready to book?
$495, one fixed price. Book online and start your intake the same day.
Book your audit